had a call with Angelo from Customer Service, and he was extremely helpful and professional. He took the time to understand my questions, provided clear explanations, and made the entire process much smoother. His friendly demeanor and prompt follow-up really stood out, and I appreciate the level of service I received.

Eduardo Urbina provided excellent customer service and was very helpful in answering all my questions.

I experienced great customer service from the FirstKey representatives, especially Deyn. He assisted me with resolving my issue and preparing to avoid similar issues in the future. The wait time was not too long (less than 5 minutes). Thank you.

The representative that I spoke with, Cresel, was very helpful and patient. She answered all my questions and she was thorough.

Eva was very patient and understanding. She answered every questioned I asked without hesitation. She documented and/or confirmed all of my service request. Although, we were on the phone a while, she still asked if there was anything else that I needed. Eva was just overall very helpful, and I felt good at the end of the call.

Rafael was very friendly and very knowledgeable. I appreciate how he found the problem right away and handled it with ease! Very respectful as well. Thank you Rafael!!

Brandon Watson did a great job on my maintenance needs.

PETER WAS VERY HELPFUL AND KNOWLEDGEABLE ABOUT WHAT I NEED TO DO AND HELPING ME FIND RE SOURCES.

First key homes was such a great help with me taking over my brother’s lease. It took a while but they got it done smoothly. They always help when I have an issue with something. FirstKey is a great company and I love my home and thank you for such good property management service.

Jhong was an amazing over the phone host with paying my rent. He made the process so seamless and easy, promote him as soon as possible, his customer service skills on the phone even shocked my wife. Amazing guy to deal with over the phone.