user image

Nicola Gladwell

15 March 2024, 22:42

  • GB

Great experience

Very efficient prompt service

user image

Moira Price

12 March 2024, 18:19

  • GB

Removal team

Brilliant. Service phoned with delivery time cleaned up everything afterwards would definitely recommend.

user image

Paul Bevan

11 March 2024, 19:49

  • GB

Efficient and trustworthy service

Easy to book service. I like the way that they refund money if what they pick up is less than what you booked. They come when they say they are coming and are polite and cheerful when on-site

user image

Raffy

10 March 2024, 16:16

  • GB

Easy booking service

Easy booking service, took everything away the next day even though it was a mixed load,polite and helpful, would use them again.

user image

Mr tim

10 March 2024, 02:30

  • GB

I was so sad that they couldn't take…

I was so sad that they couldn't take all the rubbish 😔 husband palliative at home, trying to get everything sorted on my own 🙏 their truck was already full when they arrived. Polite but 😔

user image

Julian Fletcher

08 March 2024, 20:32

  • GB

Great service

Fast, clean, helpful and good price .

user image

mathew wardle

08 March 2024, 18:01

  • GB

This will be the third time i've used…

This will be the third time i've used AnyJunk to dispose of furniture etc prior to a move or to make way for new. My first two experiences were superb, great service and reasonable price. This last experience though, was pretty rubbish. I had a van booked a week in advance and reserved a Saturday slot to take x2 sofas away. Having got up at 6am to potentially have them arrive at any point in the day i had a call from their team at around 2pm to say they couldn't make it. Called the office who in fairness were very apologetic and told me the earliest they could do next was Monday which was a total bloody nightmare as the new sofas were being delivered on the Sunday. Thankfully my neighbours helped me put the old sofas on their end so we could get the new ones in. The AJ team that arrived on Monday were very good and in and out really fast. What irked me was the fact I had to call the AJ office on Monday morning to get a confirmation they were arriving and the person i spoke to was pretty dismissive. Also no discount for this almighty duck up was offered which considering I had to take a morning off work for the Monday morning was also pretty poor.

user image

Peter Storey

07 March 2024, 21:39

  • GB

Very professional and friendly staff.

Very professional and friendly staff.

user image

aaron

07 March 2024, 16:45

  • GB

Quick efficient service

Quick efficient service no trouble and quick turn around

user image

Hannah

28 February 2024, 00:52

  • GB

Absolutely awful customer service

Absolutely awful. I booked a one hour slot over a week before my actual collection, then was told the day before that they couldn't make it and insisted on a morning only collection. Called them to tell them it was no good, and was simply told they'd cancel it and refund me. No sincere apology, and now I have to wait up to 10 days for a refund. Will never use again.