I bought the HR 1100 Weight Lifting Half Rack (in black) from their supposedly Ireland-based website Hifi Tower at a 50% discount rate. The quoted pre-discount price was over 300 euro and I bought it for 160 euro including shipping which I thought was a great price. The payment was pretty painless and the delivery with DPD didn't take long so was pretty happy. However, upon delivery I found that despite having a .ie domain they are based in Germany and my rack came all the way from Berlin. If I knew that I would not have bought it despite the price. If you are going to fly a bunch of metal across Europe you should inform the buyer about that BEFORE purchase. When I unpacked the rack, I noticed that all the metal parts had mini chips and scratches (see first picture) and that there was a lot of very tiny metal shavings all over the box. I don't know if these were painted like that or the shavings caused all of these scratches. Anyway, this was the first red flag that this thing was probably made in China and lugged half way across the planet with zero quality control in mind. Disgrace and an indication that this company doesn't care about quality and just want to make a quick profit. Second red flag came when I started assembling the rack. I noticed that one part had screw holes completely misaligned with another part joining it (see second picture). At that point I was about to give up as this thing was simply impossible to assemble without power tools. Taking it as a personal challenge I had to use some power tools to fix this myself and assemble the rack which took me the whole morning. Once again this is a disgrace. You sold a product that cannot be assembled according to the manual and parts that were provided. One day somebody less experienced using power tools will also attempt assembly and will hurt themselves! I can easily see a lawsuit coming out of this. To sum up, I'm keeping this rack simply because I have no energy and time left to disassemble, pack it and arrange a return delivery. Most importantly, I'm not comfortable with the idea that if I return this pile of metal it will be flown back to Germany to be scrapped. After all the rack does what it says on the tin but taking into account the state it came in there is no way on earth I would pay over 300 euro for it. I would not even pay the 160 euro I got it for if I knew the quality. Here is the message I want to send to your company. Stop importing garbage from China and selling it at an inflated price for quick profit if you care about the environment, quality and customers! You are destroying this planet for profit! I will never buy anything from you!

No customer support and no warranty support. Bad company to buy from when buying . Think again, you will thank me.

Item turned up so that's good. But I decided I didn't need it so to return under distance selling regulations (or whatever its called now). Turns out the company is in Germany and this item is BIG. So a .co.uk website and GBP currency, very misleading. Will cost £20 or more to send the damn thing back. Very rare for me to buy from a website without remembering to check for reviews first, oops.

this company is tragic they sent a dj speaker for 250 euros, while unpacking the equipment began to fall apart, no response to email for four days, silence, I do not buy from these liars

We placed an order for a stero, which did arrive on time, however the item is faulty, we have followed the online instructions but nothing has happened. We emailed, and received an automated response that stated "We are currently experiencing some delays in response to e-mails due to having moved to a new operating system. We are responding to e-mails within 5 working days and our phone response times may be delayed " the 5 days have long passed and we have no update. I wish I read the reviews before purchasing........ a bad experience

Have been trying to contact company as product I brought is faulty but cannot get in touch at all! Definitely wouldn't recommend this site.

I have ordered three items and have been thrilled with all these items. Quality is excellent and delivery is very efficient. Would highly recommend.

No email replies to an item not delivered . Unfortunately this is only my second time ordering through a German company and the second time either no delivery or incorrect parts .The site looks like it’s a uk site but the order is shipped though a german company . No replies and sadly no present for my son at Christmas .

This company is not legitimate. They give out dodgy products, and then don’t allow any return. They say they will. But the glitch their sites, so you can’t achieve anything. Avoid. It’s not worth the hassle.

The stars are really talking for themselves. I ordered twice from the Irish hifi tower, but they're exactly the same as UK one. The Items came and all, but coffee machine didn't even have year and it was broken, I contacted customer service (only via email as no other option available there) and they completely ignored me. I would not recommend this web page at all, and it is really shocking to me cause it looks like this is a German company and brands and Germany are always so well known for their precision in everything but unfortunately not here. If you can avoid them, find some other places like Amazon which is always so good with refunds and all.