DISGRACE! This company wouldn’t even get a 1 star rating if I had a choice. Ordered a stand mixer online got no confirmation email. Rang up 2 days after to check the status of my order told that they cant do anything and system is having a problem for past 3 months when people order online on a smartphone. Told I would get a call or email from accountant department Monday morning if not ring back afternoon. Got a lot of disgusting attitude from one rude woman, told manager sick and other one taking her break don’t know if she coming back to that department. Attitude is vile AVOID this scamming company sure it isn’t a valid company at all. When you ask for someone higher to talk to about your problem they just lie and get aggressive Only chance to get your money back will be through your bank as all staff are incompetent and vile. AVOID AVOID AVOID.

I ordered an air fryer from this company and it was dispatched very quickly. Unfortunately it was stopped at Customs and returned to them. Because I was able to track it I saw what was happening and contacted customer services and got a lovely lady who offered me a full refund, but I said I wanted the air fryer . They quickly dispatched another one and this time it went though Customs and arrived at my home safely. I have now used it every day for the last 10 days , and can say that I am extremely happy with my Air Fryer. I would not hesitate to order from this company again.

Ordered a trampoline arrived within a week, excellent quality & top service. Will definitely buy again.

Disaster. I got an item it’s a wrong item they just do not reply and I can’t get phone number for them. Do not recommend.

I was trying to decide on a fair rating for our purchase. The item was turned away at the border and returned to sender. We had difficulty getting through on the phones but when we did staff were very polite and helpful. Having promised a refund it seemed like we were waiting and waiting and having read such poor reviews we were scared that we had neither the item or a refund. We were panicking and even got in touch with our bank to see if they could help (debit purchase). However eventually the promised refund appeared in our bank along with a small credit for goodwill.

Absolute disgrace of a company! Placed an order on the 6/10, there was a problem with payment method so there was option for bank transfer, so that's how I paid. Despite numerous emails without any actually response only generic email replies I still haven't received item or have I received a refund that I requested. Don't know how they can get away with this!!

We ordered a drinks fridge from hi-fi tower and not long afterwards were pretty sure we had been scammed. We tried to contact the company but were ignored and I'll be honest their communication with customers is DIRE!! However, our item arrived eventually - albeit a few days late but these were due to weather reasons beyond their control (according to the logisitcs company the ship from Germany was stuck in rough seas). Had the product a week and it looks great and works well. Would definitely order from them again.

6 weeks ago I paid 300 euro for a product. Never arrived. They never answer 15 emails and 5 telephone calls I send. FRAUD COMPANY

I didn't even want to give a 1 star review - luckily we paid on credit card and are in the process of getting our money returned. Not even sure they exist as a company no reply to any email and our delivery didn't even turn up.

Please avoid! I bought electric heater which is a piece of rubbish. Doesn't give warmth and shoes temperature not accurte . For the last two months I am Tryin to contact them to return the product but I am been blown off