Easy and secure 🔐. Good quality goods. Enjoying all items we bought from Hifi Tower. Thank you.

When i ordered i didnt receive a confirmation email. I didn't receive an order number and i didnt get a reply to my email asking for reassurance. but! After two days of thinking i had been scammed i got my order confirmation. The product arrived by courier within 7 days and was as described. Was worried when i read the reviews but credit where its due product arrived as described

If there was less than one star this company would get it, they DO NOT COMMUNICATE, DO NOT ANSWER THE PHONE OR EMAIL, they just don't respond to complaints. Dont waste your money or time

I purchased an oven from them. It is impossible to speak to anyone at all, I am currently holding on 40 mins to UK. I thought I was purchasing from UK but I just wish they would answer calls. Very frustrating.

Don’t use item never arrived no customer service had to get a refund from my credit card.

The first order was OK, took its time as expected after Brexit. On the second order, no reply to my requests about it. Suggest it's not worth buying from them now, obviously they are in difficulty fulfilling orders.

My second review of this company and products. Auna hi fi system. First amplifier. Packed up . Promise of a phone call back . No . No return emails. They just ignore you. Now the cd has packed up. Not even going to try to get in contact as last time spent hours on phone plus emails. They just won’t answer you. How long my speakers are going to last I don’t know??? I would expect better from a German Company. Stay well clear. As for Auna hi fi . Great sound. But didn’t last 2 years . Absolutely rubbish. I’ve learned the hard way. By from well established company’s. Last Rant . Both companies do not honour warranty. ☹️

Very bad company send 20 emails no answer tray contact phone amazing send me wrong items DON'T BUY ANYTHING FROM THIS COMPANY

The item I bought turned up with a European plug, which meant I had to buy a uk adapter. Once I plugged it in it became apparent that it didn’t actually work. Great. I had to wait a week for a return label and two weeks later I haven’t heard a thing from them. No response to any of my emails. Definitely avoid this crowd.

Ordered Gas hob that is totally unsuitable. Tried to return for refund. Logged the return on the website. No return labels provided. No answer from UK or German Numbers or email addresses. Any advice on how to get our money back?