user image

Consumer

24 March 2024, 20:10

  • TH

I ordered two bottles of double wood…

I ordered two bottles of double wood DHEA supplements , I took it for almost a year continuously. I had the lab test my blood before and after started the supplements . My DHEA was 2.2 before and still 2.2 after I religiously took the supplement for almost a year . So basically the product does not work. It’s a snake oil con. I switched to a new DHEA over two months ago, and had my DHEA tested again, now my Levels are up to 5.0 !!! So clearly the double wood supplement does not work

user image

Svetlozar Utsenov

11 March 2024, 22:43

  • BG

Dangerous

I bought Tongkat Ali from Double Wood. It is laced with something. An SSRI I think. I could feel it acutely for 2 days. I gave it another try a few months later and it had the same effect. This is not just ineffective, it is dangerous, criminal.

user image

E.

08 March 2024, 05:54

  • US

Recurring order correction

I contacted Double Wood to get help correcting a recurring order I had set up incorrectly- totally my fault. The lady who helped me was so kind & understanding and got my order corrected while I was on the line. I love DW products, prices & their customer service is amazing. I’m a customer for life.

user image

Jason ng

04 March 2024, 21:07

  • SG

NO customer Service

If you received the correct order then no problem. But if you ever received the wrong order, you won't get help. I ordered 2 bottles NAC and 2 bottles Turkey Tail but only received 1 bottle NAC and 2 bottles of Tongkat Ali instead of Turkey Tail! I emailed them 3 times and submitted online form through their webpage but only to get an auto email that my request is closed! I also cannot sign in to view my order details. The 30 days money-back and return refund policy is also a hoax! Please check the website carefully before ordereing.

user image

Suze

01 March 2024, 23:45

  • US

Helpful Customer Service

The customer service team at Double Wood Supplements resolved my issue completely to my satisfaction. I love their products and appreciated their care in handling my issue.

user image

Gary Hill

08 February 2024, 02:01

  • US

Very thoughtful answer to my K2 question.

Very thoughtful answer to my question on K2 contained in Natto supplement.

user image

Robert Selerowicz

08 February 2024, 00:19

  • PL

Curtomer oriented and professional…

Curtomer oriented and professional service. We ordered with shipment to Europe and everything was more than fine. Thank you Double Woods!

user image

Robert B

31 January 2024, 23:32

  • US

Lost in the Mail

My order got lost in the mail. BWS sent me what I needed free of charge. So kind and I am Happy

user image

Jim E

25 January 2024, 02:23

  • US

Fantastic products and amazing customer…

Fantastic products and amazing customer service!! Others may be slightly cheaper on some things, but the quality and headache free exceptional experience is definitely worth it.

user image

M G

05 January 2024, 20:54

  • US

Effective supplements

Thank you Laura for your knowledge and kindness today. And thank you Doublewood for clean and effective supplements, especially the malate