Another great family experience achieved through Herbert Woods and use of their craft. The weather tried to do its best but the UK in May is never guaranteed sun and so it was! However, this did not deter our enjoyment and we did manage two BBQ's during the four night cruise. The boat performed well and was just about comfortable enough for the six of us plus the dog, although watching a DVD at night was a little uncomfortable on the bench seats. Could have done with a little better explanation on how to switch from one steering position to the other which led to a ninety minute trip exposed to the rain. (I actually enjoyed it though) Sorted on the phone next day though. At this time the Broads were not over populated and made cruising a pleasure, also berthing was less stressful than previous trips where the summertime busyness occupied a lot of berths early. Still, a great time and hassle free. Thanks again to all of the team at HW and we will see you again.

I like Herbert Woods, I've them many times. My only niggle, and not a big one, is the lack of flexibility in hire dates, If you want to hire outside the standard Saturday to Saturday slot (or similar short slots) you have to wait until the last minute before booking. Very nerve wracking. Apart from that superb, the boats are good and clean and the staff helpful.

All staff very friendly. Told boat may be ready early and it was, only catch was once onboard we were told it was lunchtime & they wouldn't be able to show us how to work everything till after lunch. Might be an idea to stagger lunches thus easing pressure on families who are ready to go and easing pressure on staff? On our return the handover was very smooth. Great facilities on boat only gripe was beds are very uncomfortable, mattresses very thin and ontop of plywood. Maybe invest in better mattresses? Overall we had a fantastic couple of days which was greatly helped as we had great weather!

I have been visiting the Broads with four friends and hiring boats for nearly 30 years. Over the years Herbert Woods have always been right at the top in terms of service, efficiency and facilities compared with most of the other yards. Given that there are now far fewer boats and yards to choose from than there were years ago, they have maintained and improved their service over the years. It is quite clear that investment in both the facilities, boats and staff is continuous and definitely reflected in the customer experience. We will be returning next year.

have hired boats on The Broads from several different companies and this boat was the best equipped in every way eg all the kitchen utensils were supplied ditto washing up liquid t towels etc . There was a free map of the broads and the skipper's manual was very easy to follow and informative. In short an excellent company to hire from

They dealt with everything quickly and efficiently. The staff were all very friendly and eager to help. Despite the fact that they must have to explain and demonstrate the same things countless times every day, they were friendly and enthusiastic. Full marks. The prices were compewtitive and our fuel refund was dealt with quickly and without fuss.

We had a great time on holiday staying on a Herbert Woods boat. We deliberately went for one of their newer boats and we're really happy with the quality of the boat and the service recieved from HW. Thanks and will be back.

Had an excellent weekend, the weather made it without a doubt! Herbert Woods' service was very good. On the run up to the break any questions I emailed I always had a reply the same day. The boat had everything on board that we needed. Can't fault it at all. Great value for money. Would recommend them and use them again.

We had lovely weeks holiday and we managed to moor in lovely places every night without a problem. Our boat pearl of light wasn't the newest cruiser but was a great design for 2 couples. It was clean and well kept. We did have a few cold days and nights, the warm air heating was great at warming up the bedrooms, but unfortunately the living room was cold and drafty due to gaps in the sliding roof, it didn't fit snugly. However it didn't spoil our holiday. We had a minor breakdown but the man on call was there within the hour. We where very impressed with how quickly the cruiser was repaired and we where on our way swiftly. I have been on the broads many times. Herbert Woods with my vast experience are a friendly helpful and have good reasonably priced cruisers. I can't wait to be back on the broads in september for my UK honeymoon on an elite cruiser. Thank you Herbert Woods for another great holiday.

I took my son and his girlfriend away for Easter. We stayed in one of their cottages. As it was really cold and windy we were a bit apprehensive as to where it would be cold. We needn't have worried. The cottage was warm as toast, clean and well stocked. We had a great week. My son and his girlfriend loved feeding the swans and ducks from the veranda. The staff are so helpful and caring. We hired a day launch and had really good time on the broads. The man working on the day boat hire was really lovely. We will defiantly be going back again