We have had numerous holidays on the broads and this holiday with Herbert woods was a fantastic holiday, the boat was presented to us in a professional way as always, all the staff were very friendly, we will be back again in the future

Everything was organised , we collected the boat before th time allocated and all was ready and waiting for us

Over all we had a great long weekend. My only complaint was that the pubs were awful!

We have been renting the same cottages for New Year for the past 8 years ,need I say more

On Sunday of the holiday we needed to fill with water, I hunted everywhere for the key to open the filler cap to the water tank to no avail. So I phoned Herbert Woods boat yard and they sent someone out to me in Wroxham. He was there with a key for the tank within half an hour. Brilliant, I felt like a valued customer. I would, and have recommended Herbert Woods to my friends, and if I am to holiday on the boards again, I would choose no other boat yard than Herbert Woods

Our boat was excellent, clean and tidy. Service was excellent. Staff extremely friendly We had a problem with my sisters boat. It was replace speedily. We will return.

Herbert woods cottages and service we recived are second to none,we have two holidays booked for this year,

We've used Herbert Woods many times and can't fault them, boats are always clean and perfect for a little bit off time out. Staff always friendly and helpful. Some of our best holidays are spent on the Broads

We've hired this boat (Brilliant Light 2) on two previous Short Break weekends and know it well, as it's a really good design we think (good visibility from central steering and a wind-back central coachroof) plus 2 toilets in less than 36 foot. But on arrival Saturday morning 6th Ocotber 2012 (we couldn't get the Friday off work and had to be back to work Monday 9am - so cruising time was of the essence), despite the fact we'd informed Herbert Woods we'd be arriving 9am Sat for a prompt departure - we arrived 09.10 to find the boat all locked up (pretty pointless being locked up anyway in a busy boatyard on a Saturday!). So we rushed the long walk to Reception who said go to shed X to ask for the key - we were then told at Shed X they were on a tea break and to come back in 15 mins!! I blew my top at this back in Reception (by now we'd lost about 30 mins of expensive cruising time), so they then sent a man round with the key. BUT the key wouldn't open the rear door, and there's no other way in when all's secured for the night. By now it was 09.45 and they had to send for a fitter to get into the boat as the lock was knackered. By now we'd lost 75 mins of cruising time (which is charged at about £250 per day for this boat in October - i.e. about £25 an hour per daylight hour - but I was later told I'd have to negotiate with the Yard Manager for any compensation for time lost. So - it was SMAMBOLIC SERVICE on this occasion, and no form of partial refund or credit note was offered .

I have had 3 boating holidays with Herbert Woods. I have not had any need to complain except for a few small mechanical things going wrong with the boats & an oversight when I was charged £120 too much for fuel. That was put right after I pointed out that I had already paid for it. I would definitely go on another boating holiday & would be quite happy to use Herbert Woods again. I had a boat with a bow thruster last year & I would not have a boat without one now. There is only my wife & I & we like very large boats. We are getting on a bit now so the bow thruster really makes it easier for us when mooring.