We like having to convenience of an…
We like having to convenience of an online application that we can customize to meet our needs. Works great!
It is an easy way to keep leave…
It is an easy way to keep leave calendars separate from other calendars. I wish it worked more like Outlook though in that scheduling consecutive days off would be easier.
Lots and lots of technical…
Lots and lots of technical difficulties. And not much customer support. Also, if there is a way to print a report of completions, I haven't figured it out. I just take screen shots but that seems silly.
The calendar cards when printed do not…
The calendar cards when printed do not show the codes on the front for the employee absence, it is only a color block. I want to see the codes all on the calendar page at a glance. I dont want to go to another page and read all of the comments
There is really great potential here
There is really great potential here. I only use the Attendance Calendar and associated Employee Records. It is difficult with 39 employees to enter attendance daily since I have to change the calendar for each employee and each event. It would be nice to have a table where I could enter in everyone's events for the day and be done on one screen. Also, three is no option for multi-day events (like vacation) so I have to enter the same information every single day instead of marking the employee out all week for 40 hours. I love that I can do a full view of the calendar but input needs streamlined
The convenience of the application and…
The convenience of the application and it being up to date is great. The customer service leaves a bit to be desired. We let go Deanna Lucas, the person who was the main admin to HRDirect and I have requested a few times now to have that changed (since we cannot do that). It needs to be changed to Pam Klustner as the admin but you can leave our login and password the same. 404-815-3902
Great experience
Great experience! Low cost and always receive our product on time. Thank you for making it so easy.
Nice product, but customer service is lacking
The service of sending me updated labor posters is great and that is why I keep this service. But your website does not work for me. (Nothing on the Posters Tab will load to my computer. I did reach out to a customer service rep, but the problem has never been fixed.) Also, last year you billed me twice for the service. When I called to get this resolved and was told I would get a credit, nothing ever happened.
The app is wonderful as long as it…
The app is wonderful as long as it works correctly, if you have a support issue basically you are on your own. I request assistance with an issue a year ago and someone got with me and never got back to me. I emailed again and no help what so ever.
Pretty Good but Could be More Flexible
Convenience = 5 Stars Presentation = 5 Stars Flexibility = 1 Star Value = 4.5 Stars Would rate 5 stars across the board if user could customize a bit.