I haven’t been able to successfully log in for months.

HRdirect Smart Apps are a satisfactory product. However, we are not able to get the reports that we need.

You can't beat what you get for the price, but when there are issues the support is not very helpful.

Good Service but the ability to fill out an I-9 and W-4 on a mobile phone is very lacking. If you could make it easier to complete the forms on a phone it would be a 5-star rating.

It is a nice app. I would buy something more robust if I could. I could use more time buckets (4 or 5) and I would like to be able to access more than one bucket per day. And there isn't any reporting.

Does not have a spell check function for starters. Site has other issues too.

After using the paper forms for years we thought the app would be an upgrade. We were wrong. It rarely works and crashes constantly, telling you that it did not save the data. And you cannot enter a range of dates, so if someone takes two weeks off, you have to enter each day individually. Do you know how awful that was when every employee was furloughed for COVID? Forget about printing them out, you have to export each sheet to a PDF, again individually, then print the PDF. Needless to say, we printed the paper forms out and are no longer using this app and will not purchase it again

As a business, HRdirect has been a huge help to our HR team.

Too may issues getting remote employees connected. I have to send and resend the invitations. Also, they sometimes get locked out if they leave a training session and try to log back in. I'll be looking for a different platform in the future.

The time off request app works well, but the attendance calendar is not very user friendly and many things are locked for administrators. Also having to create multiple entries just to get the PTO to work correctly is not good.