Pretty bad query search and navigation tools.

We have been having issues with people not being able to fill out an application on their phones. The mobile side only shows a portion of the application. When we print an application nothing lines up and makes it hard to read.

Overall - outstanding, but 4 star given simply because there are areas that are simply just awkward in using - too much switching screens to get the something done. Example: the parts of each section of adding an employee - has to be saved per section and is just slow. Otherwise I recommend to all some business clients and customers.

Very easy to use and very helpful to keep track!

Keeps us updated on various things going on right now.

Could not get help.

Called after an issue with an email and customer service was great!

With 32 employees, we find HR Direct to me extremely helpful to organize our PTO schedule throughout the year.

Always a friendly representative on the other end of the line if a call was necessary.

The app tends to be very slow and doesn't always work the way it is supposed to.