Het bestelproces is nogal ingewikkeld er hadden stappen uit gekund

De tijdslot klopten voor geen meter , meer dan een uur moeten wachten. De helft van de boot zit met de rug naar licht kunst objecten. Waardeloos

Makkelijk, snel, duidelijk. Kortom prima te doen

Wachttijd, chaos en slechte communicatie

Snel en gemakkelijk!

Not a pleasant experience - we queued up for an hour before the cruise left the dock. Our 2130 cruise left at 2230 and the light festival lights went out at 2300. We asked to have a refund at the beginning and we were assured that the lights would remain on. Thus not worth the eur 26,50. People behind us didn’t have a place to sit and they were told to get off if they couldn’t sit. What a disappointment after standing an hour in the cold. Never again

Time was booked at 21:30. We left only at 22:10. After 23:00 all lights was of.

It’s just a ride nothing much happening out there

De organisatie was goed ! Maar het was ontzettend saai!! Weinig verlichtte opjecten, apsoluut geen aanrader ! Wat een Flop.. Vol gepropte boot , erg benauwd ! Wij gaan nooit meer !

Not organised at all! Booked for 6:15pm and the boat didn’t arrive until after 6:30pm so it clashed with the other booking. So they let anyone get on and made us wait again! After making us wait for over 2 hours we left. Emailed them 3 days ago asking for a refund and still haven’t received a reply. Terrible service!