Friendly, helpful, knowledgeable

Annie was absolutely fantastic - incredibly helpful from start to finish. Thank you! Can’t wait to see the tiles in their glory!

Very helpful and knowledgeable staff at the Bristol store, guided us thru the options and explained things clearly. Sent us away with samples and subsequently organised our order very efficiently. Looking forward to receiving our gorgeous tiles!

Samples arrived very quickly and well packaged, no damage. Tiles look true to colour. These are only 0.8m thick which is perfect for our door threshold levels. I will be placing an order 😊 Customer service online has also been a great help.

First time dealing with Bert & May. Annie McIntyre was very responsive and made the whole process so easy to place the order. Can't wait to get the tiles and see the project completed.

A quick and easy process

Friendly, fast, helpful

Great quality tiles and great communication throughout.

Very helpful advisor on the phone. Samples arrived quickly.

Prompt communication and excellent customer service. I placed an order but had to change it due to a change in the refurbishment plan; they couldn't be more transparent and helpful!