Sample sent very quickly .

Samples arrived quickly and they were all beautiful. Now just the job of choosing between them ❤️ Thank you

Easy website to navigate , good choice of tiles and excellent full sized sample options. This means you can easily choose which tile looks best in your situation .

Excellent customer service when I called for help deciding on my tiles for the space in mind.

Great customer service!

I found Emerald particularly helpful

My tiles arrived broken! Having waited 7weeks for them to be handmade they arrived on a damaged pallet with no protective packaging. Just the cardboard boxes. For the price of the tiles I expect more care and protection.

Very helpful and knowledgeable young lady who spoke with great clarity

Great customer service; really helpful and knowledgeable staff in their Chelsea store. A really smooth and straightforward experience. Great products too!

We had great customer service, very helpful & lovely staff. Thank you