very helpful with all enquiries and follow up order. willing to go above and beyond to help me finalise and place my order.

We were very fortunate to be able to call into the Chelsea showroom and receive fabulous advice from Emerald (Blenkin). She helped so much with the choice of tiles and then throughout the whole ordering process. We can’t thank her enough.

Beautiful tiles. There was an issue with the delivery but the owner went above and beyond to make sure my tiles were delivered on time. Thank you

Easy to talk to, great customer service, and a gorgeous selection of customisable tiles

Very poor communications after spending a considerable amount of money on the product. You have to chase to be told how long your product will take to be delivered and then the product is later still. No one seems to care.

Phone answered politely , helpful, and knowledgeable person

Fantastic friendly service as ever from Claire, looking forward to receiving the samples.

I was looking for a contemporary design and Bert & May have too many beautiful patterns to choose from!

Really fast and attentive service and response to enquiry

Tiles are beautiful and service was spot on. Thank you