user image

Louise

02 February 2022, 01:00

  • GB

Struggled to locate order reference for…

Struggled to locate order reference for registration of kit however Jasper in customer service was able to provide after verifying a few simple details. Great service, would absolutely use again

user image

Mike

02 February 2022, 00:43

  • BB

Good service

Good service. Website was confusing But overall a good experience I had to call customer services a few times. Ash was very helpful

user image

Pruntha Prabaharan

01 February 2022, 20:06

  • GB

Very helpful and fast service.

Very helpful and fast service. Ricky provided me with my passenger locator number within few minutes.

user image

Simon

01 February 2022, 18:45

  • AU

Great follow up from Ash to provide my…

Great follow up from Ash to provide my Passenger Locator number when I needed it urgently

user image

Nick Baucher

01 February 2022, 16:15

  • GB

Ash was very helpful and patient with us

Ash was very helpful and patient with us

user image

Glenis and

01 February 2022, 16:11

  • GB

Verified

Lateral flow test

Thank you for being so helpful as I could not have completed the form without Andrews help. He was an absolute star.

user image

TK

01 February 2022, 15:49

  • NL

Caring Customer Service

Ash went above and beyond to ensure I got my test results before my flight. Huge thanks.

user image

ian

01 February 2022, 04:00

  • GB

CHESTAL DAY 2 LATERAL FLOW RESULTS

I AM VERY GRATEFUL TO DANIEL AND JAMES. T FOR ALL THERE HELP IN TALKING ME THROUGH AND HELPING WITH THE REGISTRATION OF MY RESULTS ETC. THANK YOU SO MUCH BOTH.

user image

Zeed

01 February 2022, 03:47

  • GB

Well done 👏

Grate customer service, thanks for your help.

user image

Tonya Maryliv

01 February 2022, 02:58

  • GB

James T was brilliant

James T was brilliant