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Yasmin UK

31 January 2022, 15:27

  • GB

Verified

Good Customer Service

I purchased from them because they were on the Government website. Good value for money and they delivered within two days of ordering but then the Government changed the rules. I requested a refund but I was not happy with the policy as it was really unfair. I spoke to Jasper and then Keith, who did everything they good to resolve the issue and that is why I gave them the four stars. I would recommend ordering only days before you leave as it is not easy to get a refund. Rules change all the time and I did not expect the tests so soon but it does say they deliver within two working days. So just be careful when ordering. As I say, Jasper and Keith went above and beyond to resolve my problem with no longer needing the tests.

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Antoanela Corina

31 January 2022, 12:06

  • RO

Very dedicated to solve the customers…

Very dedicated to solve the customers problems.

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Xinyi Xu

31 January 2022, 04:22

  • GB

Good service

The service is good and Daniel is really nice to help me solve my problem in minutes.

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MB

31 January 2022, 03:46

  • GB

Ricky was very helpful when I contacted…

Ricky was very helpful when I contacted Tests 4 You. He provided me with my URN allowing me to complete my return tests as these details did not arrive with tests. Thank you Ricky.

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Sakis

31 January 2022, 02:55

  • GR

Daniel was very polite and effective!

Daniel was very polite and effective!

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M I

31 January 2022, 01:25

  • GB

Great , Excellent services provided by Daniel

I have received excellent services and support from Daniel.

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Eric36hadley

31 January 2022, 01:19

  • GB

Easy process

Easy process, was sent the wrong result but I emailed them and Daniel sorted it out and changed the result

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Sarra vincent

31 January 2022, 00:58

  • FR

Thank you Tests4you

Thank you Tests4you, for solving my issue. My Aunt registered the test kit with wrong URN. Jasper really helped me out through all this. Told to register again with correct details and than called back to confirm registration. Amazing service.

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John Muthiah

31 January 2022, 00:10

  • GB

Once I contacted tests4u,I had a very…

Once I contacted tests4u,I had a very prompt response from Daniel. It was an excellent service

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Eva

30 January 2022, 22:12

  • GB

The test kit arrived next day through…

The test kit arrived next day through DPD. We had an issue receiving the certificate but after calling their customwr service and speaking with Andrew we received everything within 30min. Great sevice, highly recommended.