Very pleased with the efficient way that my claim was dealt with I would have awarded 5 stars if payment had been made in the time frame initially stated.

Our beloved pet had several lumps and these have been observed by our Vet. He was seen by the Vet a few times during lockdown. After the first lockdown was over it was felt that two needed to be removed... This was done in a day and we went and collected him and took him back for the stitches removed. It had been a very worrying time for us both about the operation, as he was nearly 12, and how much it would cost us. We are Pensioners. Vetsure were brilliant in the way the claims were dealt with paying the vet direct and we just had to pay the excess. The claims are always dealt with , quickly and they inform us of everything. Thank you again PetSure.

Claim settled quickly and efficiently.

Very good service from Vetsure Insurance with straightforward instructions on how to make a claim. The company appears to have a good rapport with my veterinary practice.I chose to pay my vet's bills upfront and then make a refund claim once the treatment my young dog was receiving was completed and everything went through very smoothly.

Very fast payment. Excellent stress free.

Oliver had severe vomiting, was dehydrated and had to spend the night in the vet's hospital. Vetsure dealt with the payments and all I had to worry about, apart from Oliver, was paying the excess.

Excellent professional service

Our 4 year old Cavachon started to walk with a limp. Her rear right leg was obviously giving her pain. An X ray showed that she had torn a ligament so badly that it required surgery. As our vet has close ties with Vetsure, the process of making a claim was simple, they did it for us. All we had to do was confirm by Email what had happened and our claim was settled within 48 hours. We could not have had a more efficient and professional response. Our Cavachon is recovering well. Thank you ensure.

Excellent and prompt response to our recent claim for Sylvester. Very refreshing for insurance claims to be handled this way

Excellent service as always