Verified
Paid direct to my vet with no problems
Paid direct to my vet with no problems
Verified
Fast and very helpful
Fast and very helpful
Verified
Deal with all claims straight away.
Deal with all claims straight away. No hassle company, fast pay outs to vets
Verified
Great insurance and nice people
So you buy insurance for your pet but is it any good when it comes to the claim? Well as far as Vetsure are concerned yes it is and over our first year of being insured our staffy has had a number of claims to do with an itchy skin problem and various accidents like sucking grass seeds up his nose, our vet practice makes a direct claim and we just pay the excess so very easy. Having had treatment nearing £2000 on our dog when it came to renewal I thought the premium would go up massively but the monthly payment only increased by £6 and his monthly injection for his itchy skin problem is still included with no further excess to pay for that condition. As far as the Vetsure team are concerned I have spoken to them on a number of occasions and they are super helpful with concern only for my dog and not the costs, I highly recommend Vetsure and thank them for their help.
Verified
All good
All jolly good
Verified
My dog has an allergy that requires…
My dog has an allergy that requires continuous treatment.. The vet is prepared to claim payment direct with vetsure.
Verified
Great cover and very easy to use
Although I didn’t or claim on my first years insurance with these, and my next years went up I still recommend these. My dog had to have an operation abs they very quickly gave permission to the vests to go ahead and I have had very little work to do. I had a level of cover that was good so I have plenty not to think about other than the health of my dog.
Verified
They pay directly to vets.
They pay directly to vets. My premiums have gone up a lot but compared to what they have paid out for my dog's surgeries, I can't complain.
Verified
Amazing service
Great insurer! Very pleasant and helpful on the phone and when we unfortunately needed to use them, the process was very straight forward and they were very helpful! Will definitely continue with them and recommend them !
Verified
Great service from day 1.
Great service from day 1.