Although it took three phone transfers to get to Manjeet once he understood my problem it was sorted very quickly. He did a great job.

Had an issue regarding using phone in Australia but Manjeet Sherawat, after a lot of effort on his behalf, managed to sort out the problem and put my mind at rest. Many thanks Manjeet.

Customer service is great. Ask for what you need, they quote and advise exactly that

Perfect. Service very efficiant and fast as usual.

Beware of the small print. I regret signing up to a Sim only deal through Vodafone for one phone at £78.50 per month. Onecom would refund £23 each month, but the Onecom rep did not mention that the contract is for 3 years and they stop paying the discount after 17 months. I have another 14 months to go before I can escape their clutches. If I had gone direct to Vodafone I would be paying less than £40 for the same service. I will never go through Onecom again.

Really friendly, helpful and quick to respond - thank you Alice!

Terrible company don’t trust them my bill rocketed they didn’t care said I should of read the small print doesn’t matter what the sales person said. And i will get the where shocked reply but what they don’t do is call you, I can’t believe vodafone is partners with them

the only way this company could improve is to stop trading. its impossible to speak to any body i tried ringing the number for customer services and my phone flagged up the number as potential scam. i did manage to get a response from an email enquiring on the date my my contract expires and they are trying to tell me it still has 6 years to run. stay away from this company

Rohit was very helpful. I think that he has good personality. He was very professional in his approach and also friendly.

Rebecca is a star - she handles our company mobile account on a daily basis and is always helpful and a total pleasure to deal with.