Excellent customer service. Polite, prompt and efficient!

Emily sorted the problem and emailed me with the result as promised

Julie on Customer Service is so lovely, very friendly and polite! Very efficient - everything we ask of her is done so quickly. She is one of the main reasons that we would renew our mobile contract with OneCom.

My experience was awful as my contract was up and I knew this but who I originally spoke to didn’t seem to know what was going on could of cost more money than I needed to pay so I had to phone back and spoke to someone who actually knew what they were doing and sorted my issue out

Max was extremely helpful during the course of our call. He covered a number of questions with knowledge and without rushing the conversation. Excellent service.

Had a query, was answered and dealt with speedily and professionally

Really great customer service, quick answers and online chat function with a real person on the end is always good

Very easy and polite to deal with thanks

If I could score less than 1 star I would. This company takes advantage of elderly customers charging almost £90 per month for a SIM ONLY contract. The sales advisors are rude and unhelpful and customer care in this case is a complete oxymoron.

Excellent customer service. Rebecca sorted out my query in super fast time. Would highly recommend Onecom, their customer service is so very good