I have had three days with no internet connection. The response from onecom is to have someone talk me through factory reset and reconfiguration. I have now done this three times, over three days, in the same way, which has not fixed the problem. Extremely disappointed in the service.

Jordan was polite, knowledgeable and very helpful. A credit to the company

Emily was incredibly helpful, polite and pleasant. She sorted out my problem very efficiently and sounds like she really enjoys her job. Thank you, Emily.

Fast accurate and efficient services. Very polite and friendly and happy to help with all questions asked

Our previous supplier left us (being funeral directors) without phones and broadband for 3 weeks, totally unacceptable. So we moved to onecom with an agreed set of requirements. Ported on 2 Sep and haven't had phones since, 9 days! Technical support and customer service are non-existent, "out of the frying pan and into the fire"!

Patient and helpful customer service rep, but I was initially misled by this company and will not be renewing my contract.

Fantastic service from James Feary. James went above and beyond to help with my query. A credit to One Com. Thanks for all your help James, much appreciated.

Emily was very clear and helpful.

I wish I could give less than one star. Their sales people LIE. They are the lowest of the low con artists. I BEG YOU DO NOT EVER, EVER enter into a contract with these crooks. You have been warned.

Rohit Kumar was incredibly sensible to my request, he took the time to understand my needs and provided a tailored solutions to it.