Clear and informative I was called by a scammer about my contract and a upgrade I phoned one com to find out about my contract I was informed when my contract ends and when to renew

Jordan was very helpful and dealt with all my questions in a professional manner 🙏

Terrible. We have been without landlines for 3 weeks. The Engineer who attended the site left without checking that anything worked... It has been impossible to get beyond the customer service agents and through to the telephony team - who are always taking " A large amount of calls" (A bad sign) -We have waited on hold for a total of two hours plus.. Even their Live Chat is unavailable! Terrible!!! -2021719 is our account number - just incase anyone at this terrible company thinks this is a fake review. I'm now advising that the contract be terminated.

Very quick response by Agent Daniel H. Answered all my questions quickly and easily.

Clear and concise and no long wait on the phone for someone to answer

Very polite friendly and knowledgeable

Well coming and knowledgeable

Cold calling from pushy sales people who don't listen.

A pleasant surprise to talk to Chloe, instead of a machine. The initial communication was clear and concise, and after requesting the relevant department, Chloe was very friendly pleasant and informative, an extremely helpfull Lady. My questions were answered expertly.

Tina and Steven Howie are outstanding, always there to support and guide me with what I'm requesting. Often I need things resolved quickly and this never too much trouble. Thanks for such excellent service over the years.