Do not use OneCom! The contracts are over complicated and not explained in full, you find yourself in an endless cycle of paying way way over the normal prices and the only way to not pay an extortionate amount is to renew for a longer period to get the discount you initially have. Then you end up in the same situation again at a later date. It is impossible to deal with them and the buy out is ridiculous so you are stuck until the contract runs out. DO NOT USE THEM.

Very quick, friendly customer service agent, that sent me a new password to log in with.

Well Done Rohit! Zero waiting time. Rohit was very friendly, communication was great and the explanation of my query was resolved very quickly

I really appreciated how simple Rohit made for me to get my new SIM card. I'm just a few minutes it was done with politeness and kindness. He actually put a smile on my face. Thanks Rohit.

I wouldnt give them enay stars as we had agreement to take way my vox and data line with vodaphone but thay didn't and haven't as I taken out broad band for the house on this agreement but as now thay think I'm happy paying for 2 Internet one to vodaphone and one to them.stay away from them all thay do is rip you off and brake agreements and think it's OK but leave you in the hole with more than one contract to pay for 2 of the same services

Lucie has been great from start to finish. She assisted me when setting up and activating numerous SIM cards. Quick replies, clear and no question was too much. I will definitely be contacting her in the future when I need assistance.

Jordan was very polite, efficient and helpful and gave me the information I needed.

Really helped

Great communication and resolved my problem

Lauren was very helpful the only complaint was the long wait time