Amazing Site!
Actually, this is the best site on the net, the majority of respects, customer service, credibility, treatment. In addition to the amazing dresses, raw materials, the quality of cloth, design, amazing! I almost hit a go crazy was I told my friends about it, and hold your breath for hours on your website. Soon I'm going to dress purchased from the site. I wish you further prosperity and progress.
Misleading Information on their Website
I ordered a potential wedding dress from this site. It's a scary thing to purchase a wedding gown without trying it on, so I was specifically looking for a site that had a return policy. ON THE ACTUAL ITEM PAGE, in the details, this site said "Returns: 3-day, store credit". However, within 5-10 minutes of making the purchase, I asked customer service to confirm that return policy and how it works in case I needed it and they told me that it was a final sale, no returns. When I asked to cancel my order, they then told me that I had agreed to the policy which states that it is a 50% fee to cancel an order. Outrageous! Who does that?! AND, when I think they misled me with their information, the appropriate thing would be to allow me to cancel OR at least honor what the website said. So, now I have a dress, that I ended up not liking that much that I'm stuck with. UGH! I'll never use them again.
What a wonderful experience!
I found a beautiful wedding dress & I noticed that my size and measurements are different from what was available on the size chart! Thanks to Rita who answered my emails & phone calls quickly & assured me that I have to order one size up. I received the dress in less than 10 days & it fits me perfectly! Exactly what I wanted :))) Thank you Rita & Misseddressy, Guilan
Excellent
Excellent customer service, great dresses and fast shipping. I would recommend this company to anyone.
MissesDressy
Dolly was very helpful in ordering our prom dress. Free shipping was great!
Great job, Rita!
Rita supported me and my problem in various ways: First I was not able to join the missesdressy website with my password. It was always shown "website not available". So, I contacted the customer service and Rita took care of me. I could order a wonderful dress via Rita and she also described how to pay it via payal. Rita was very patient with me and my problems and did a really great job. Thank you Rita!! Michaela, Germany
Bridesmaids Dresses
Rita helped me today with absolutely everything from Shipping Date, Delivery address, Sizing of the dresses and the styles available to quick order.Amazing Service, fantastic company. Am very pleased!
satisfied
satisfaction isn't easily to be fulfilled , i am really satisfied and happy with my order , the customer service representative called " dolly " has been so helpful and a kind one , can't really ask for a better one .. thank you
I got quick and proper help about all questions from Unayzha.
I was a bit disappointed about the new information about the Mori Lee dresses, which could be not shipped outside the US. That is why was good to chat with MissesDress sales representative, Unayzha.
really good
Celeste is very helpful x Love to chat with her .