Firstly you changed our bin to twice weekly took payment of £218 and then called the week after to say we can`t have twice a week collections. You then changed our bin to a bigger one ( paid another £166 ) PLUS £18 and since the change not been emptied, we are a food shop with excess waste bags now, a small shop with no space to leave any waste. Was told told to leave the bin bags next to the bin outside because you promised it would be emptied on friday 1st november. Guess what the bin wagon was a no show, no advice. no help no refunds no nothing, told to log on to portal and chat with someone? no one there, Absolutely disgusting you can take my money and totally fail on service and i have no choice but to carry on paying because im in a contract. I NEED MY BIN EMPTYING BY MONDAY 4TH NOVEMBER

Lovely guy I spoke to very helpful and very quick and easy to do

Rory was very patient as every time he called I was called away or in a meeting. He did not give up or get inpatient, very understanding. Also I needed a 1yr contract not a 2yr and he manage to sort it out for me.

The customer service is not helpful & sale team also lier one of them are shun. Please avoid from them.

Michael - legend.

Efficient and timely.

Very helpful, informative and friendly. Great range of options with competitive pricing.

Very helpful in clarifying an invoice queery.

Rory is a top guy helped out us with our small business waste management highly recommend him and this company, 5 star service

Had an issue with lack of bin key, reported on the portal , got a callback within 10 minutes from a lovely friendly lady who resolved my request and will follow up with me next week. Great Customer Service.