I'm pretty disappointed
I'm pretty disappointed in the company... you post items on your website that you don't have in stock but you send out shipping emails that my order is on it's way!!!!! So I had to cancel my order and buy from another company
Have not received computer yet
Have not received computer yet
Disappointed in the communication…
Disappointed in the communication regarding the delayed shipping on my order. There are no updates and I have only gotten one response from customer service about my order. While I understand there may be delays at the moment, I would just like to kept in the loop on how long it is going to take for me to receive my order.
Not impressed.
Prices are cheap, but you get what you pay for. I ordered a desktop computer on March 18. On March 19, I received a shipping notification and tracking number that my order would be delivered on March 21. It finally arrived on March 27, but was missing half of the listed items (mouse, power cords, and wi-fi adapter). After multiple emails and phone calls, we finally were able to get those items shipped. We never received a tracking number (had to call back and ask) and once again, it says it's shipped, but the tracking shows no movement. Who knows when (or if) these items will arrive. I purchased this to do online learning due to the COVID issues, and so far, haven't been able to use it. The 30 day warranty will be expired before we can even turn on the computer. Highly disappointing. I was going to wait to review until we actually used the machine, but I'm wondering if that will even happen.
I was sent two monitors both of which…
I was sent two monitors both of which display so badly that they are unusable. When I asked them to send usable monitors, they said they couldn’t. Said they would refund but have not received a refund after a week. Very disappointed and a waste of my time.
I did not receive everything that…
I did not receive everything that supposed to come with the computer I ordered. I need to be reasy to use this by Monday and now I have to go searching for a keyboard. Spending extra money I wasn't planning on spending.
The customer service is lacking
The customer service is lacking. I have an issue with my order, and I have had no response back from the company. It's been almost a month and I have had no resolution to my issue.
Thanks for this cheap and working great
Thanks for this cheap and working great
Worst experience with online order…Worst experiance ever.
Worst experience with online order ever. you put some weird address that I never live at and the billing address did not match you pulled the money from my account even after I told you the address to ship to was wrong. and I'm still waiting for resolution of the ordeal will not use your company in the future.
Customer service sucks!
My online experience was wonderful! However their customer service sucks! I ordered a computer and forgot to put insurance I called in and asked to do it and they refused I haven't even gotten the computer yet so we'll see what happens next with that