Amazing service. very happy with the repair and especially with Solomon Bido who went above and beyond to help out Thank you all

My faulty lawnmower was collected for repair and was returned within a week. I was kept fully informed regarding the collection and delivery after the repair, I am very pleased with the service, Poonam Shanto was excellent in keeping me informed by email, definitely a 5 star service

Excellent customer service, great choice and very well priced. Had an issue with a machine that was ordered from genpower. Got onto the phone, and was a pleasure dealing with their friendly customer services. Boom, problem solved very quickly and replacement arrived next day. Couldn’t recommend highly enough. My new go to for tools

Excellent response to my issues by Jade from Genpower, very prompt replies and issue resolved quickly

From day 1 excellent service especially from customer service agent POONHAM SHANTO excellent bloke 100% genuine company very good service and kept up to date can't be more happier once again thanks to the team at genpiwer

Hyundai are having a great variety of garden tool, efficient and reliable. Jade, thanks for guidance through the warranty process, has help me great time to to replace some of the parts

I bought a Hyundai electric lawnmower.After 2 months the motor failed.Craig Wiles at Genpower sorted the problem for me in 5 days he sent a new upgraded model. Delivered to my door.He kept me informed every step of the way.Fantastic customer service.5 star service. Keith Ogden.

Never by from genpower customer service is zero ain’t got clue I order Hyundai carpet cleaner/ upholstery never arrived the next day showing it’s been delivered on fedex app contacted both fedex and genpower unable to confirm where item been delivered to then asking me for pic of my property and pic of my self to show courier to verify it’s been delivered to me bunch of clowns on both side . They need to prove that it’s been delivered to me not me showing them pictures of self and property they have fake signature which they are suggesting I signed

Great customer service from Jon. My new lawnmower arrived with a broken side panel which Jon had replaced and sent out and arrived in 3 days!! Lawnmower is fantastic as well!!!

Had the multi tool for about 8 months a part broke when in use messaged to see if I could get a replacement and they dispatched it by the next day very simple to do thanks a lot Shadiya Khodabocus very good customer service