Fast and efficient replacement items and a similar service from Shadiya Khodabocus

I ordered a hyundai 24litre air compressor and there was a minor issue with the glass separator, Poonam was very quick to respond and sent a replacement, it arrived quickly and easy to install and now working perfectly. Very happy, thank you!

I was very pleased with the way my enquiry was dealt with. I had regular engagement with Poonam Shanto, and felt I was being listened to and was being kept informed.

I had a problem with a purchased item. I emailed Genpower sales and had a reply very quickly from Poonam. The problem was resolved straight away. Great customer service

Good communication and a positive result

After sales support from Genpower is outstanding. Poonam Shanto was very helpful is rectifying an issue with a missing part.

Contacted customer service via online chat to enquire about a delivery date for an order I had just placed and Sanjana replied within seconds of my message and provided me with a status on the order and a tracking link to the courier. Excellent customer service

Fantastic customer service, always kept up to date proactively never had to chase

Thank you to Jade who has provided me with outstanding service in my communications with Genpower.

Jade and Poonam were great help in getting a replacement battery.