I phoned Littlehampton Kamsons this morning just after 9am to see if my little boys prescription was ready, the lady I spoke to explained it came down late yesterday but she would get it ready for me! I headed straight to the pharmacy expecting to have to wait still, but it was all ready for me. Excellent service! The staff were all so friendly, and the lovely pharmacist explained how to use the medication.

Incompetent, unfriendly staff. I have had so many issues with this pharmacy. They lack the ability to explain anything to their customers and are constantly feeding misinformation. Staff should have more training in customer service.

Redhill branch. Awful customer service. They don’t acknowledge you until they really have too and never with a smile and can I help you. Prescriptions take 3 days from being sent by the GP to be dispensed - ridiculous. Shame it used to be so good.

Very helpful team whether I'm picking up a prescription or asking for advice!

Southgate Crawley Branch Friendly, helpful, listened, took time to answer my concerns. A really good experience. Much better than my local Kamsons Pharmacy who are the opposite and have made errors with my prescription in the past.

Following days of uncertainty and very little help from the NHS and my Doctor's surgery, I found this was an extremely efficient service from online form filling to vaccination. I was so surprised how quick and easy this service was. The lady phoned to help me with my requirements within minutes of submitting the online form. She was very polite and helpful. I then had my vaccinations at the pharmacy within two days which also went smoothly. The pharmacist was extremely pleasant. I highly recommend this service.

Big thank you Shailee in Tilgate Kamsons for helping me with my prescription the other. I couldn’t have done it without her. She went above and beyond to help me out and I am extremely grateful!

Wrong meds dispensed. Following Kamsons reply below to my review below, I sent them the details they requested on 7 Feb. I have not even received an acknowledgment from them as of this morning (13 Feb). Kamsons made two errors with the prescription medications dispensed for my husband on the same occasion. No one at Kamsons noticed it - the squiggles on the Kamsons label indicating that they had checked that they had dispensed the right things is meaningless. My husband noticed the first mistake before taking the medication. But the second one he didn’t notice until he’d been taking that medication for a couple of days and had begun to suffer sudden mobility problems and feeling unwell, leading to him nearly falling over.

I have used this pharmacy pharmacy both professionally and personally and the staff and service have always been amazing. I can not recommend the pharmacy enough. Thank you for your kindness and support.

Poor service