Horrible experience
To begin with, while I was trying to pay, it took me several attempts due to issues in your app (keeps going back and forth) and when I tried again and finally managed to the payment step and added the discount code it said that it had been in use!! I needed to buy through a new account. Not super user friendly. Second an most important, I only bought through you as the delivery of my items said 1-2 business days and now it has been since 29/11 and I am traveling next week and still my item did not arrive. I contacted customer service then I got a ridiculous email stating that they received my request and will direct me to the responsible department and no news since then. I would definitely avoid you in the future. Now please send me the item I ordered and paid for immediately.
Verified
Thank I love it
Thank I love it
Shipping was extremely fast
Shipping was extremely fast, and the product was exception.
Fast shipment and easy return
Fast shipment and easy return
Super-fast shipping and great deals on…
Super-fast shipping and great deals on fashion.
Sent wrong size shoe. They had 1 job.
I ordered a size 10 shoe. I received a size 7 shoe. The invoice says size 10. I thought it was obvious, but if you need a reminder, please read the box & shoe size before sending it out to customers. Im sure other patrons will appreciate it if you can do that. Size 10 seems to be sold out so I will just return them to save the hassle. Happy Holidays.
Excellent customer communication and…
Excellent customer communication and fast delivery
Wrong bag received and never received my regund
For one order Wrong bag received For another one never received my refund even if they received my return one month ago… unacceptable
Overall OK
Shipping speed is decent, item selection and stock is still OK. In-app experience is a bit of a pain. Customer service also needs to improve a lot.
Excellent website .Great choice and…
Excellent website .Great choice and very competitive prices Will order again.