Lang leveringstid - men OK produkter - nogle få særlige til UHØRT lave priser - hvilket er værd at vente på i min optik.

Guys, I may not say that delivery took long, just several working days. However, my DHEA pills were delivered to UK from the USA in a vacuum plastic bag, in an envelope. I haven't ever seen such packing of pills. I expected a normal plastic "can", sealed promptly. I have doubts if the DHEA pills I received are true product and am afraid to use them. Have somebody received pills in vacuumed plastic bags ever? Are they safe to use? If Vitasunn representative can explain why the packing is not normal in comments to my review, pls do so.

Two days ago I placed an order with Vitasunn. So far I have not received any acknowledgement of my order. I have emailed them and had no reply. Both their freephone telephone number and their main telephone number are permanently on answer machine. Despite leaving two messages to telephone me, as they say they will on their voicemail, I have received no reply. On looking on google maps I see that this is not some proficient and professional factory, as it sounds by the address, but a suburban house in a suburban side street in Cambridge. Presumably they are out at their 'day job', and their Vitasunn customers can go hang. Very unprofessional setup. Wondering if I will receive my goods? Still - early days - I will see what happens. UPDATE: Vitasunn is owned by a company called Westmedia, Ltd and is registered at the Cambridge address. This is only an accommodation address. The director of Westmedia, Ltd lives in Flagstaff, USA. Products are delivered to an address in Derby. They are delivered quickly if they are in stock in Derby. If not, they are shipped in from Flagstaff, USA and take 3 - 4 weeks, depending on how long Royal Mail sit on them. A company called Monarch Enterprises trades from the same Cambridge address, but is nothing to do with Vitasunn, although the owner used to work for them and does occasionally post Vitasunn products out for them. I found Monarch's tel. no. (01223 424513) and were rung back within an hour. The man was very helpful. The UK end of Vitasunn seems to be run by people who have absolutely no idea of how to run a web business, and have no idea that it is important to keep customers informed as to acknowledging orders, etc., but they do appear to be genuine and honest. MY ORDER HAS ARRIVED ........at last..... on 05/03/13. It was shipped from Flagstaff, AZ, USA. This is average post time from the USA. They give the impression the stuff is posted from the UK., so we all worry when it fails to appear.

I don't usually write reviews but in view of the other comments I felt I should. I live in the UK and I placed an order on 8 January for Pro-Gest cream. The website showed despatch as 9 January. After not receiving the order by 16 January I chased the company by email. I received a very prompt reply which confirmed despatch was made on the 9 January and my order should arrive no later than Friday 18 January. By Wednesday 23 January I had still not received the order and contacted Vitasunn again by email about my concerns. I again received a prompt and courteous email apologising for the delay and ensuring that a replacement will be sent to me. I was feeling very wary but this time! Today, 28 January the original package arrived! The problem seems to lie with the fact the that the product that I ordered was sent direct from Vitasunn Inc in the States by standard US mail!! Hence the delay!! I found there communication with me prompt and courteous under the circumstances so there was no problem there. I just think that people should be aware that some of their products may be despatched direct from the States so be prepared to wait!! I just wish Vitasunn UK had told me that is where it was coming from in the first place, as there is no reference to this on their site that I could find. It would have saved me a lot of worry especially as this is the first time I have used this company.

Placed an order on the 19th of December and it has not shown up, got some feeble excuses in broken english via e-mail. I've tried ringing and e-mailing again but have got no response.. I would avoid this company at all costs.

I ordered a product from Vitasunn which took forever to arrive. I emailed and asked when my order had been sent. The answer was it had been sent a week earlier. When the product finally arrived it was postmarked 8 days AFTER Vitasunn claimed to have sent my product. I emailed the company about that very fact. Vitasunn did not email back.Neither is good customer service. RESPONSE TO VITASUNN's REPLY: As long as a company can label a customer "frustrated", they don't have to look at their poor business practice. Clearly customer satisfaction is not a priority and Vitasunn did NOT reply to all communication. If Vitasunn did live up to any of their own words, there would have been no need for this review.

I've always been very impressed with the service I've received from Vitasunn. The product I purchase is Emerita PRO-Gest, Natural Progesterone cream and it is excellent - I would highly recommend it. The quality of the cream is superb and I've never found it advertised anywhere else and wouldn't bother looking as Vitasunn have given me wonderful service. The product is amazingly well packaged. Not only is the tube sealed in a vacuum bag so it can't be squashed or leak but it also comes complete with its cardboard box and info leaflet and is also in a card envelope inside the jiffy bag! I love the product which is an added bonus as the cream I've previously used is not a patch on this one, so well done Vitasunn for stocking a product that I would rate 100%. Thank you.

I've always been very impressed with the service I've received from Vitasunn. The product I purchase is Emerita PRO-Gest, Natural Progesterone cream and it is excellent - I would highly recommend it. The quality of the cream is superb and I've never found it advertised anywhere else and wouldn't even bother looking as Vitasunn have given me wonderful service. The product is amazingly well packaged. Not only is the tube sealed in a vacuum bag so it can't be squashed or leak in transit but it also comes complete with its cardboard box and info leaflet and is also in a card envelope inside the jiffy bag! I love the product! The cream I've previously used is not a patch on this one, so well done Vitasunn for stocking a product that I would rate 100%. Thank you.

I hate buying over the internet. I hate the thought that I could be ripped off, messed about, misunderstood, and all the many other things that happen to people when they buy with a card over the net. So when I wanted to take up a recommendation that I try Melatonin as a way of getting to sleep on those occasional sleepless nights I looked at various companies before I settled on Vitasunn. The thing that swung it for me is that being in the UK is important to me as I don't want to be fiddling with dealing abroad, and, more importantly, I could pay by cheque and not have to hand over my card details and feel exposed to risk. They turned up trumps. Once the cheque cleared the melatonin arrived in the post and it's good stuff. Works a treat. There are a lot of dodgy companies out there and it's important to use care, but from my experience I'd happily recommend Vitasunn to anyone.

I have been using them for over two years and am happy with products and service. Friendly website and good packaging too. Delivery takes longer sometimes. Nevertheless would recommend as a good company to deal with.