Every box I am blown away with the selection, quality, and value. Best shopping experience with very little effort!

The two shirts don't fit my style. The style was too casual. I clarified that I liked a style between professional and casual. You sent me another belt.

The clothes they show through advertisements are extremely different from what they send you. Even if you clarify that in your personal style guide, the stylists just send you whatever they feel like. They rope you in with bonus offers of giving you bonus clothing value for free but it is just the clothes they are trying to get rid of. Then we you don't like the clothes they sent you and try to exchange them, you find out that those items aren't available for exchange. Not satisfied with the service? Well you can only cancel by emailing their concierge service or calling them by phone. Not picking up your call? Too bad! The premise seems to be they'll rope you in with bonus offers and then only let you leave at their discretion.

Your facebooks ads show many different patterns, colors and combinations. Yet, in spite of my prior feedback, you constantly send me blue, black or brown sport jackets. I return them and you replace them with more of the same. On my most recent order I returned a hideous gray sport jacket and you replaced it with a blue jacket, one of the colors I specifically asked you not to send.

Constant sizing issues. It was literally nonstop, every order. I asked to never be sent slim or stretch pants and constantly received them with my orders. I asked for my shirts to be a certain size and I have 4 shirts that I will never wear. This service is not for big or tall people. This service is for people who are average height and build. You should advertise it as such.

Clothes don’t fit and they didn’t seem to care when I gave input.

Are you kidding me? IN ONE BOX: 📦 You get a personalized professional stylist’s combination of GREAT LOOKING clothes, at a decent price, and all you had to do is open the box!!!! These guys are amazing. I think I will be a lifetime member! LOVE IT. Saves time and gives me confidence that someone who knows me and what’s in is doing the picking!

You confirmed the cancellation of my subscription per my request back in Oct 2023. Why are you still sending me clothes? MAKE IT STOP!!!!

Awaiting to return goods and have had no response or received credit

I felt that the regal plan is no different than the lower tier; just more stuff. I will give it one more try, but I am not optimistic.