My only complaint is in relation to the way the billing is set up and the overall costs of renting. I was with R/Rentals before and they used the old a/c no. when I reapplied, which meant they used the same specific monthly date for payment. The day I came in was the 6th of the month which was the 'due date' last time I was with them. So when I put my first rental pyt through on Monday 8th, I rang to get an email address and the accounts people told me I needed to pay an extra pyt on top of what I paid or I'd be getting overdue notices. In effect, I had up to the 6th May to sort out the discrepancy. My mthly pyt due is $90.70, so I had to come up with another $45.35, meaning by the 1st month of my rental I had to pay $136.05! Yikes!

Helpful well mannered and knowledgeable lady...

Extremely poor customer service when it comes to repairing computers. Put 6month old laptop into be fixed because it crashed all that was done was factory reset and the day I got it home again it crashed exactly the same way. It went back and once again they were going to factory reset even though tech had already said if it happened again it would need a new hard drive. It took threatening consumer affairs for anything to happen. Will never purchase another computer from them again. Previous brand new computer wouldn’t even turn on when we got home with it they repaired instead of just replacing

The staff at Gepps Cross, especially Chris and management, went above and beyond to correct a previous oversight and to keep us happy. The oversight was quickly corrected and we went away once again glad that we had chosen Radio Rentals to do business with. Now it is a wait and see whether we get the refund that is due to us. I would like to add that if you have concerns or are not happy with the product that has bee sold/rented to you then go back and speak to staff in store and they will fix it for you, they did for me.

Excellent service...friendly staff...great company to deal with....I have been shopping here for nearly 40 years and love it

The store guy was very helpful

Craig in your Mount Barker SA store is great. He helps you to make choices when you are unsure without putting pressure on you. Very helpful. Love going in to see Craig for any of our needs.

Amazing customer service from Travis at the Salisbury store, he went above and beyond to help us and all with a friendly smile, will definitely continue to go back to the Salisbury store!

Fantabulous service and wonderfully friendly staff. My favorite place to shop.😊

great experience from sales of product to finance approval to great delivery service