Great product range and price on offer, but most importantly great aftercare service. Quick to respond, and honour warranties without any quibbles. Would recommend and definitely use myself again.

Having looked at various websites for LED light strips (RGB & WW) I found downlights direct. They provided excellent support to scope out the various items - supplying all within a couple of weeks (delivery times were not unreasonable if not necessarily in a rush) and at a reasonable cost. When one strip was found to have a slight issue when in use for white lights, they provided advice but then ultimately offered to replace the section free of charge. I cannot fault the sales and after-sales service, hence the 5 stars.

Recently purchased a couple of down lights for installation above a shower. Unfortunately one of the spring clips on one of the down lights snapped prior to fitting, which meant it wouldn’t have seated correctly. I contacted customer services and a replacement down light was quickly provided to replace the faulty unit. Excellent customer service and despite the first unit having a slight fault I feel the products supplied to me were good value and good quality. Wouldn’t hesitate to use this company again.

Have made numerous orders to downlightsdirect. All delivered very quickly when in stock or with the clearly advised delay if back-ordered. Once an item was a bit late and I was kept well informed.

Needed an under cabinet LED solution to work on a dimmer but wasn’t quite sure what I was looking for. The Sales Team (Edward) was very helpful in advising the exact solution needed and listed what to order. The kit all arrived and is installed and working perfectly. Items were all quality, with silent operation of the LED drivers (no buzzing) that dim the strips perfectly. Really happy and would use again.

Good prices and service. Excellent aftersales service also.

Made two orders with this company in the past 8 months-Both for LED tape lighting made to length and ready to fit. Both orders were delivered on time and all went well. Would recommend. Orders 269949 and 251587 (2019)

Ordered on thursday, left a comment in a note box that I needed the product by tuesday next week and got it within 24hrs on a standard delivery. Excellent prices, all items working. Nicely packed. Updates on delivery.

Very pleased with the selection available on this company's website, all competitively priced. The ordering process is straightforward and despatch was almost immediate, even though I had chosen the "standard delivery" option. Unfortunately there was a glitch in delivery, entirely due to a failing by the courier company DPD but the sales team at Downlights Direct were great in resolving this for me. I would certainly shop here again.

Very happy with the lights and the experience of buying them. (We bought Philips High Lumens 7W MasterLED Spot GU10 LED: Colour Temperature 4000K Cool White.) Thank you, Downlights Direct!