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P Robertson

25 January 2024, 00:42

  • 1 Review
  • GB

Verified

Upgrading the wife's ebike

Bought a second Orbea ebike for my wife. Great service from all in the shop. Looking forward to ever greater adventures.

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customer

25 January 2024, 00:17

  • 1 Review
  • GB

Verified

Really good and knowledgable advice

Really good and knowledgable advice, friendly staff and competitive prices

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CHARLES SAVAGE

24 January 2024, 22:35

  • 1 Review
  • GB

Verified

Found my perfect bike at Surge Bikes

Found my perfect bike at Surge Bikes Great price added tubeless tyres to my Oebea Rise H10 with high spec Would recommend highly also like there Expesso machine !

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Customer

24 January 2024, 22:21

  • 1 Review
  • GB

Verified

Awesome company, great experience

Awesome company I bought my first eMTB from them - Orbea Rise m20. It's always stressful making such an expensive purchase. By the end of the in-store process, which involved lots of decision making and coffee drinking, I felt like they were friends. When I collected the bike a few weeks later, they spent time helping get it set-up and made sure I was totally happy before I left. I even gave them option of potential upgrades, which they told me I probably didn't need - not many companies as honest as that! Couldn't recommend higher.

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Jonathan Dixon

24 January 2024, 22:06

  • 1 Review
  • GB

Verified

Very prompt

Very prompt, did a good deal on the bike and it arrived quickly. Great customer service with frequent updates.

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Brian

21 December 2023, 18:19

  • 1 Review
  • GB

Verified

Top class

A great company to deal with. Firstclass service from start to finish. Helpful and informative. The whole buying experience was a pleasure and the method of delivery was outstanding. I highly recommend surge bikes.

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Daniel Asenjo

17 November 2023, 19:59

  • 1 Review
  • GB

Verified

Great service using CycleScheme

Great service using CycleScheme, thanks!

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Jeffrey Moorey

17 November 2023, 16:08

  • 1 Review
  • GB

Verified

I had done some research on e bikes and…

I had done some research on e bikes and had an idea of what I wanted. As soon I made contact with Surge bikes, they were very informative and knowledgeable. As soon I visited the shop, I knew I had come to the right place. All the staff were friendly and at no time did I think I was rushed. I placed an order 2 days which went very smoothly. Delivery was exactly like the website stated, plenty of packaging and everything as described.

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Freddy

17 November 2023, 04:49

  • 1 Review
  • GB

Verified

5 star serves

Very helpful over the phone in finding me the best bike for my needs. Service was prompt and clear. Very happy

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Wendy Ings

17 November 2023, 01:32

  • 1 Review
  • GB

Verified

From the far end of Cornwall

Patience is what was needed for my order! I realised that despite all Surge Bikes was doing regarding my order, I had to wait for it to arrive from Spain. So they were patient with me ringing each month to see how the order was coming along. A great company to deal with. The packing of my bike was second to none. It came on a pallet with secure packing, delivered by a friendly guy. I recommend this company.