Surge Bikes are fantastic. Matt made me a great coffee whilst we spoke about bikes and my needs. It's a lovely showroom and a welcoming environment. The whole team are very positive in answering any questions and they'll let you test a bike in their parking area outside. It's a real high end experience and I would highly recommend them. Tom (Oxford)

Had fantastic service from Matt and the team. Lots of advice on the ecargo bike we purchased and what accessories were recommended. Bike was delivered precisely when we wanted and it was extremely well packaged. Top notch.

Very happy with my bike and the service I received. I called up a couple of times to ask questions before placing my order and had helpful responses both times. Email communication once I had placed my order was prompt and all very clear. The bike was delivered on a pallet which shows they care! I had an issue which I was quickly sent a replacement part for. I also managed to drop and crack the computer screen within a few days of having it! They sold me a replacement at a good price and sorted me out with a screen protector too. Thanks to Matt for his speedy email responses and great customer service.

I was really impressed with surge, they are extremely helpful and knowledgeable. As a result of my great experience I have already recommended them to several friends.

Great service from Matt when I was looking to order my new bike. Advised me on correct sizing and also different options of the type of bike I wanted. Highly recommended.

Really great shopping experience with Matt and the team at Surge, from my initial email, organising collection and a thorough run through and set up when collecting the bike. Also the bike has been amazing!!

Had great exspreicance great guys to deal with bike was here 2 days on pallet in box

The reviews of electric bikes were really useful in helping me choose which bike. All of the team weee helpful and friendly. Great to be able to test ride a few bikes to help decide which one will suit me best

From first contact to delivery, I can’t praise Surge bikes highly enough. The bike was a great price and was delivered when promised, fully assembled and ready to go. The packaging was worthy of note in its own right. I did have a minor problem with the app/charging but this was resolved in a call from the workshop within half an hour of contacting them. Highly recommended Thanks

As usual the guys at surge couldn’t do enough for me and were so very helpful in every aspect from purchasing, dilivery and after sales service. They are one of the best companies I have ever bought anything from. Genuinely a lovely company to deal with and would certainly recommend to all.