Verified
Very good company
Very good company, very prompt in all correspondence and professional, they even provided a full brief on the bike as part of the delivery. Would definitely recommend.
Verified
Very good service
Very good service and support. Super happy with the new bike.I will definitely recommended to everyone.
Verified
Great comms and service
Great comms and service. They made everything Very easy. Bike delivered in good time. Can’t fault them at all
Verified
Great customer service
Great customer service, very helpful, and the ordering system on the website was very intuitive. The delivery of the bike and accessories was also very efficient. Overall, a really good experience and I’d recommend dealing with Surge Bikes to anyone.
Verified
Great bike very helpful team
Great bike very helpful team. I had an issue with the rear tyre innertube, and Surge explained how to remove the rear wheel and gear cables. Thank you!
Verified
Great to deal with
The way you order was different to what I'm used to, no buy it now type option. Instead I enquired about the bike and then had a email back to make sure I was happy with the size and was told bike was in stock & it was shipped the following week. Very happy with process.
Verified
Fantastic customer service
Great company to deal with, from start to finish my experience with Matt was exceptional. 5 starts
Verified
Good Guys
Great advice and had the bikes I wanted at a great price
Verified
Outstanding service!
I bought a Tern GSD bike at Surge bikes and the experience was outstanding! First, the 10% discount in accessories is amazing. Second, they suggested what accessories to get, which was super helpful since I'm new to these bikes. Finally, it was delivered on time, all assembled and neat and Mark gave a nice introduction to the bike.
Verified
Good bike delivery great
Good bike delivery great