Bon matériel.

Fast reliable service as per usual, even in these unusual times, one of my favourite goto stores

I waited 3x days after the order was placed before contacting support to ask why I’d yet not received my order also why I’d not got a tracking number I then received a reply stating that as I’d placed my order that they had just run out of stock so would I be prepared to wait a further few days or would I like a full refund? I opted to wait a further few days I was promised that the order would be dispatched on the Friday I stated I would wait until the Saturday to receive notice of dispatch before cancellation on the Thursday I received noticed of a tracing number provided by Royal Mail that the order was waiting on E3d to arrange for dispatch the order Friday came and went it’s now Sunday and still no notice of dispatch Royal Mail still shows sign that it’s waiting on E3d to give them the order there’s no support from E3d over the weekend so I’ve had it with E3d and this order I want my order cancelled and a full refund I think it would have to be a very cold day in hell before I place an order with this company again.

great service

I bought a Hemera and some parts for Christmas. I found it fairly easy to install by following the instructions. It took a little while to get the setup correct as I also installed a Nozzle X which I have found requires a 10 degree increase in temp to give good bed adhesion. I have also found than I can print much faster than before up to 200mm/s. Thank you E3D.

Hi I bought the plated copper volcano upgrade its high quality as expected. But we like stickers it would be nice if it comes with something like that. There was another thing,customs . Nothing else happy new year

Very good experience

I give the event a three star for the simple fact that this is a pre-order. This is the part of automation I have a problem with. I request to write some thing that has no relevance to the actual full process. I am sure that I will receive a product in a timely manner. It will meet E3D standards.

What experience exactly?? I don’t have any product yet.

Fantastic products with superb quality. And a really good customer service.