Verified
Very good and quick response
Very good and quick response
Verified
I had purchased a subscription in Jan…
I had purchased a subscription in Jan (last week). However, I was unable to use it since my father was hospitalised and passed away a week ago. I reached out to Phoenix who came through for me and processed my refund request promptly. I'm really grateful for his prompt assistance on this matter. Especially during these trying times.
Verified
fast respond
fast respond
Verified
They’re very helpful and quick to…
They’re very helpful and quick to respond, I had issue with the payment and being charged incorrectly they were quick to fix and refund me so I can get the correct one !!
Verified
Good people to work with
Good people to work with
Verified
helpful
nice service from Konrad
Verified
Great communication and very quick to…
Great communication and very quick to fix issues for customers. Thank you!
Verified
Very nice service
Very nice service ! The products are amazing, even if I did not use them all, for others, they will fit perfectly. However, the support is very reactive and kindly helped me a lot. Special thanks to Konrad !
Verified
Fast, good help
The subscription continued automatically, luckily I was able to cancel it retroactively one day later. Received very fast friendly support from Phoenix. Thank you!!
Verified
Great Service from the support team
Great Service from the support team