customer service is good, as well tools as like the youtube videos still trying to see if it will get profits will update

The support team gave my 30 day money back option with no questions. Konrad was the agent.

Created another account in luxalgo. Forgot that several months ago i've already opened. After opening new account made a payment. Then when i've tried to link account to tradingview it's returned that another luxalgo account already linked to this tradingview account. Reached support and informed that i need migrate my subscriptions, discord account and trading view account to old one and after remove this account. support Rodrigo helped me and answered to all my questions. Very good support.

Great support experience - fast response time and efficient problem resolution.

Works really well. The AI Back Tester is not working too well, so I recommend Pro Plan.

thank you to Konrad for his helps.

employee/agent phoenix was very helpful

Great response and helpful support assistance

Very quick and professional assistance

We will not be doing the next subscription. Trading is about risk to reward. But when "rewards" do not outweigh the "risk" why buy them again? It has been over 6 months and nothing positive to report. We have not found a strategy that makes money. It was almost 500 dollars for the year, so it would have been nice to recover the money. We realize there are no guarantees, but it would be nice to have recovered "some". We scalp Forex in our trading, but as someone else mentioned in their review, they do not do well on small timeframes. We agree. The indicators have a lot of bells and whistles, but most of them have to be tweaked to the particular asset. And that is not only time consuming, frustrating, and a headache due to the number of possibilities. One review said "basically slightly improved versions of RSI and MACD:. We agree. If you add the indicators to the same charts, you see similar results. Dont misunderstand, they work differently with the bells and whistles, but the base appears to be the same base for the indicator. Some if the indicators are still being updated to fix bugs. Which I get it, but like buying a car, it is as if the issue was never resolved before they sold it. Improving an indicator is fine. But "fixing" an issue is different to us. I found it interesting as you go through the reviews; one review shares our sentiments which reads "However, they are not for everyone because the learning curve is quite steep." That's an understatement. And for that they give a five? Isnt that a sort of negative? Most of the reviews are directed toward customer service, but have to ask how many customers are trading successful with these indicators and making money? Of course, LuxAlgo is out there to make money. Most Vendors will remind the customer "we never promised you a rose garden" and that is true. But if there are no guarantees, why charge the customer as if the indicator is the best thing since sliced bread?