Took my staff to Royal Ascot this summer, we absolutely loved it! From start to finish the service was impeccable, our drinks never went empty. Can always rely on Imperial to offer a high quality service. Best company about, highly recommend.

The actual event was fantastic Aston Villa did everything possible to make my husbands birthday special . Unfortunately Corporate events were terrible 3 days before I was calling emailing trying to chase up tickets they did nothing to budge it special after all the money I paid for the price I thought I would be able to have contact with the events manager who I spoke to once after having to tell my husband about what I had planned and complaining . I didn’t even get a signed programme . In future I would definitely go direct to the events than through 3rd party

Having been with you for the quarterfinal experience this felt like quite a let down with everything from hospitality, knowledge, organisation, little touches and general feeling. Considering the pricing and the grandeur of the occasion, it was a let down

Expensive/overpriced, tickets always in poor locations. What you get doesn't match the money you pay out. Greed over client satisfaction.

Felt we could have been given details of pre match hospitality earlier so plans for the day could have been made in plenty of time. Saw other hospitality groups being picked up after the match - why not Imperial? Instead had to travel by Metro through Paris close to Midnight - did not feel very safe.

I think comparing to previous use of Gullivers there were failings in things , compared to the premium being paid. The tickets were substantially inferior to previous World Cup finals. There were other issues, we were sold hospitality but there was none for the Friday, where there was for the previous weekend. Little things which have little cost but show customer service, no metro tickets for the Friday, no programs for Friday and after the event on Saturday We will not use them again for the rugby having been to all World Cup finals to date it’s a shame

Poor organisation of event. Poor seat selection in the Stadium Overpriced and certainly not value for money No transport organised from Hotel to venue or return. Doing the same boat trip in consecutive nights is a waste. One of the trips could have been sacrificed for better seating in the Stadium.

CARE! I have used them for 8 years for tickets, but if you can’t get to the trip/event you have booked don’t expect any help - Imperial events made it almost impossible to sell or transfer the tickets even a week before the event. Just not interested once they have your money. BEWARE!

Imperial is a terrible company, and I will never use them again, nor refer them to anyone. They are a total rip off and made at least 150% profit by scamming. They represent that you will get great tickets and hotel and force you to pay in total upfront. Then, months later just before the event, they present terrible tickets not in the location promised and a low-quality hotel that is way below the level that Imperial sells up front. When you complain, they guide you to the pages of legalese you sign when paying. They are a total sham.

RWC quarter finals weekend in Paris. Booked a year ago. Couldn’t have been better. From start to finish. Sold to us by Dan Burnham. And amazing hosting over the weekend by Gemma and Holly, the bus tour dining around Paris and the restaurant on a boat on the Seine was exceptional. The rugby legends who spoke were perfect.