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MISS ALISON

21 November 2023, 08:04

  • AU

I had a Web chat with Oliver today

I had a Web chat with Oliver today. He answered all my questions in a timely manner, was very helpful and polite. Excellent customer service.

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Mark

20 November 2023, 18:11

  • AU

Great customer service via the webchat

I spoke to Oliver via the OVO webchat today and it was a very positive experience. He was able to answer all of my questions in a timely and professional manner. He provided great customer service and that's not always guaranteed these days.

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Jay Wilson

20 November 2023, 16:34

  • AU

Sundus Tahir was extremely helpful

Sundus Tahir was extremely helpful. Great customer service and returned my call quickly. Thank you.

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Chris Anderson;

20 November 2023, 10:56

  • AU

Oliver at Ovo - instant chat

I've only been with Ovo for a few months now, but I have found their instant chat help function to be overwhelmingly good. From signing up, to checking incentives, to asking about plan changes - the instant chat team have been great. I just now spoke with Oliver on the chat function, and he was prompt, professional, and addressed many of my queries even before I had to ask about them! Very very pleased with Oliver's service and would recommend Ovo purely for customer satisfaction!

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Helen Cheong

20 November 2023, 10:18

  • AU

Very helpful with my request

Very helpful with my request, and resolved quickly

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H G

20 November 2023, 09:14

  • AU

Assistance in one call

Laura was able to assist with a re-assessment of our account payments immediately. Our request was all completed in one phone call - much appreciated. Thank you

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Paul Newton

20 November 2023, 09:09

  • AU

Quick and easy to deal with

Great Rates, Great Customer service What more can you ask for :)

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Jeremy Young

20 November 2023, 06:13

  • AU

Trent was very helpful and a pleasure…

Trent was very helpful and a pleasure to deal with.

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Damon scammell

18 November 2023, 10:07

  • AU

Firstly was able to talk to someone…

Firstly was able to talk to someone which was good , she understood my concern and was very helpful, she wasn't negative, she was very polite and courteous and got the job done for me

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Brittany Bickford

18 November 2023, 04:53

  • AU

Trent was easy to deal with after a…

Trent was easy to deal with after a previous interaction with another staff member being very unfavourable. Trent understood me promptly and fixed the issue just as fast. Appreciate the great service