I had a Web chat with Oliver today
I had a Web chat with Oliver today. He answered all my questions in a timely manner, was very helpful and polite. Excellent customer service.
Great customer service via the webchat
I spoke to Oliver via the OVO webchat today and it was a very positive experience. He was able to answer all of my questions in a timely and professional manner. He provided great customer service and that's not always guaranteed these days.
Sundus Tahir was extremely helpful
Sundus Tahir was extremely helpful. Great customer service and returned my call quickly. Thank you.
Oliver at Ovo - instant chat
I've only been with Ovo for a few months now, but I have found their instant chat help function to be overwhelmingly good. From signing up, to checking incentives, to asking about plan changes - the instant chat team have been great. I just now spoke with Oliver on the chat function, and he was prompt, professional, and addressed many of my queries even before I had to ask about them! Very very pleased with Oliver's service and would recommend Ovo purely for customer satisfaction!
Very helpful with my request
Very helpful with my request, and resolved quickly
Assistance in one call
Laura was able to assist with a re-assessment of our account payments immediately. Our request was all completed in one phone call - much appreciated. Thank you
Quick and easy to deal with
Great Rates, Great Customer service What more can you ask for :)
Trent was very helpful and a pleasure…
Trent was very helpful and a pleasure to deal with.
Firstly was able to talk to someone…
Firstly was able to talk to someone which was good , she understood my concern and was very helpful, she wasn't negative, she was very polite and courteous and got the job done for me
Trent was easy to deal with after a…
Trent was easy to deal with after a previous interaction with another staff member being very unfavourable. Trent understood me promptly and fixed the issue just as fast. Appreciate the great service