Prompt and Friendly communication
Very prompt communicaiton after my payment method had been cancelled. Delivered in a friendly manner.
Easy and fast process.
Easy process so far. To begin using their services and even to end the contract it seems its going to be easy. Would recommend Ovo for anyone.
Beyond expectations & very prompt
I had an issue with my payment and there was bit of a miscommunication. OVO’s customer service was beyond my expectations, very prompt! Ankita took ownership and blew me away with the customer service, this says a lot about how customer focused this company is. I would give more stars if there was an option.
Great customer service
I had the best customer service experience ever! The agent I spoke to - Ankita, assisted me with my enquiries and what I can do in future as well. Was so so patient and explained everything so well! She deserves a raise!