The best customer service company! I generally spoke Anki and on each transaction she went above and beyond for me and showed extreme patience. When I say each transaction I mean, 7-8 calls and a handful of chats and emails she responded patiently and didn’t make me feel dumb, which I was being haha. I’m so so impressed as I was turned away for asking too many questions by another retailer.

Great cheap rates. Interest earnings on left-over and roll-over credits.

Easy and no dramas. Bill smoothing is a great concept. Low service and electricity costs.

Thank-you for being understanding when I need to suddenly change bills due to other bills coming out

Was very helpful as I am not great doing things online Antika was very helpful and polite, thanks Ovo cheapest electricity bill EVER highly recommend S Russell Adelaide

I don’t normally do reviews but have to do this one. The agent I chatted with made it so easy, asked the right questions and assisted me beyond my expectations. I didn’t need to sit there explaining everything the 100th time. You could tell how knowledgeable she was, not robotic but a human. Understood everything from the get go.. This is usually rare with chats. Give Ankita a raise, deserves it more than anybody else.

Great customer service happy to match existing rates with new rates. Not forcing you to switch providers just to lock in their better rates. Other energy companies always wait until you have left to save you as a customer.

Fantastic customer service, they've always gone above and beyond to help when I've asked questions. The monthly payment makes life so much easier! I highly recommend them.

Contacted Nick at OVO Australia. I have to say I have had a very pleasant surprise. My pricing was high due to the current discount offers. Nick asked if I would give him a couple of days as OVO have new offers coming out. My pricing was updated and back dated. This is how you keep customers. Excellent work Nick.

I’m so happy I changed to OVO! They have great communication and simple monthly payments. Compared to my previous energy provider they are way cheaper! And I love that they are 100% Carbon Neutral. Awesome.