Did a quick search on other energy plans as the default offer after my contract finishes wasn't too appealing and found a better plan within OVO's offer and the transition was very smooth with Reeve.

Easy to deal with, plan change scheduled, no hassles.

Good customer service

Jess was helpful and patient and switched my plan after giving time to do my calculations. Love the set monthly payment and use credit built up to pay future bills!

Very helpful and concise answers straight to the point

Good prompt support through live chat services each time I've contacted OVO. I've spoken to a few representatives now and have received great service each time. Queue has never been too long and they are always very helpful. I do not like phone support in general so I really appreciate your live chat services.

Chatted with Jess H. My queries were promptly & clearly answered without delay.

Jess H was very easy to chat to and helpful!

Jess was very helpful and efficient.

Excellent customer service.