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Florian D

30 December 2022, 00:43

  • 1 Review
  • FR

Verified

Attention aux frais d'importation

J'ai acheté une montre tissot chemin des tourelles qui devait m'être livrée pour le 27/12/2022. Ayant spécifié qu'il me la fallait avant le nouvel an (indisponible après cette date), on m'a affirmé que je recevrais ma montre en temps et en heure. Cependant la livraison a pris du retard suite à l'annulation de ma commande (mail reçu d'Amazon). Le problème a été résolu, non sans quelques difficultés pour joindre le service de Watchmaxx (contrairement à Amazon qui s'est avéré être très réactif). Toutefois, Watchmaxx livre ses montres par UBS. Leur livreur, qui n'a fait aucun effort pour trouver mon domicile, à prétendu que l'adresse de livraison était erronée (alors que celle-ci est disponible sur Maps). Qui plus est, les frais d'importation sont plus que dissuasifs et minimise grandement les économies que l'on pense pouvoir faire. Quand bien même le site spécifie bien qu'il ne prend pas en charge les droits de douane, il se cache bien de l'indiquer clairement lors de l'achat (contrairement à d'autres sites qui propose des prix similaires). Dans mon cas, ils s'élèvent à 25% du montant de ma commande tout de même. Mon avis est forcément biaisé par ma déconvenue au sujet des frais additionnels et des délais de livraison, mais il est important de le noter pour que d'autres ne se retrouvent pas dans la même situation que moi. La montre reste de qualité et semble authentique (Le numéro de série ayant été reconnu sur le site officiel Tissot), quand bien même on ne ressoit pas le certificat d'authenticité de la montre...

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Leslie Brooks

24 December 2022, 00:29

  • 1 Review
  • US

Verified

BEYOND PLEASED!

I ordered this same watch from another dealer back on December 11th and they never shipped it. I happened upon your site and the same watch and was able to purchase and get it here in less than 24 hours. I'm blown away and SO INCREDIBLY happy as this was a Christmas gift. I will absolutely be referring everyone I know!

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Greg Cruz

22 December 2022, 09:59

  • 1 Review
  • US

Verified

First time using Watchmaxx and was…

First time using Watchmaxx and was completely happy!!! I received my watch on time and just as advertised. No issues at all. Thanks Watchmaxx!!!

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Bob Thompson

22 December 2022, 03:14

  • 1 Review
  • US

Verified

Price drop after I ordered

It was 5 days from order until I received notice the watch was shipped. Within hours of the shipping notice got an ad from WatchMaxx that the watch was on sale for $350 less then I paid for it. Very unhappy about that.

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Milan Christi

15 December 2022, 06:02

  • 1 Review
  • US

Verified

Very positive experience

Their website is easy to navigate. Human beings speak to you on the phone if you call. Sales staff is informed and courteous. Shipping was almost immediate and delivery was exceptional. The watch was precisely as advertised and in perfect condition. All around excellent experience

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Pieter

09 December 2022, 15:45

  • 1 Review
  • US

Verified

This was our second time ordering from…

This was our second time ordering from WatchMaxx. Just like the first time it was a great experience. The website is easy to navigate, their prices are amazing and our order was delivered the next day. Couldn't be more happy about our shopping experience.

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Cường Hà

09 December 2022, 05:17

  • 1 Review
  • US

Verified

very excellent

very excellent, professional service, I am very satisfied.

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John Johnson

06 December 2022, 11:31

  • 1 Review
  • US

Verified

Received the watch a few days ago

Received the watch a few days ago, inspected it carefully and everything seemed to be ok so I removed the tag “if tag is removed it can not be returned” and now at less than a week old it stopped working so I have to send it to an authorized repair center. Never again watchmax.

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bugmoto

01 December 2022, 02:46

  • 1 Review
  • US

Verified

Super service and great prices!

Great price, quick shipping and excellent communication! I think this is my first purchase from Watchman but will not be my last.

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Michael

01 December 2022, 02:04

  • 1 Review
  • US

Verified

On Nov 14 2023 I ordered a Michelle…

On Nov 14 2023 I ordered a Michelle watch model number MWW06G000001. Watch arrived on time but the watch had a different model number. They sent me a Michele MW06G01A1018. I called them and they said it was the same watch and if I don't want it return it. I told them I don't want to return it I want the watch I ordered,with was on their web site for $700 more. I called Michele and I was told it was the same watch but it sold with out the band. I don't know if it's a real Michele band, there a lot of knock off's on the market. I emailed them with the information I got from Michele and got the same response , send it back. I told them I will not return it unless I get the one I ordered. NO response from them yet.