I've actually been ordering from Ebonyline for a couple of years but just recently decided to actually create an account! I've always had a good experience in terms of the products, pricing and shipping! My most recent experience was made even better by Larissa! I placed an order a few days ago and realized that I ordered the wrong color. I sent an email to ask if it was too late for me to change it. Larissa emailed me back very quickly and took care of it! I hate to say it, but customer service overall (everywhere) has gone downhill. It's nice to know that I can still get good customer service and that there are representatives that really know how to provide good customer service! Thank you Larissa! She's a keeper!

LARISSA IS GREAT ! She helped me with all my questions and got my order fixed before shipping it out. Keep up the good work .

I've been ordering from Ebonyline for years and have always been impressed with their inventory, pricing and shipping. I was recently contacted by Larissa to advise me of an item that I ordered which was out of stock. I was given an option of choosing another color before my order was shipped. I declined the replacement. My account was immediately credited and my order has been shipped. Now that's what I call Customer Service!

DAEJONNA got back to me in like minutes when I emailed to ask a question. Ebonyline.com reps are professional, helpful and whoever does the packaging takes care to make sure the purchase is packaged nicely. I only buy from ebonyline.com.

My experience with Ebonyline was a little shacky because the y didn't have the hair I ordered but it was listed in stock on the wedsite. That was the only problem I encountered.

I am someone who spends thousands of dollars a year on hair and hair products. This company had quick shipping and an easy to navigate site. What stands out the most is Customer Service. Larissa was very friendly and made me feel valued as a customer. I wish everyone could be as professional and friendly as Larissa. I have now set up an account and look forward to my next shipment. Thank you Larissa <3

Great service!

When I say Ebonyline is the best I mean just that been ordering from them for over 10 years ebonyline always have great products,great pricing and fast shipping my go to company always and forever 🥰

My experience with Ebonyline was excellent MANAZ assisted me through the hold process. Some of their hair was out of stock upon me submitting my order. They was very helpful to accommodate me with what they had in stock. I will continue to shop with Ebonyline. Superb customer service…

How professional,friendly, fast and efficient everything is about ebonyline. Even Mahaz your live chat assistant was on point