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Tyonna Pitney

21 February 2023, 01:40

  • US

The wigs that I got off here are…

The wigs that I got off here are everything curls be popping waves be popping lace be 😍 like ughh I love they wigs this is the best place to get synthetic wigs

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Cheryl Haley

18 February 2023, 08:56

  • US

Great Selection of wigs

The only site I get my wigs from. Great selection of wigs and great customer service.

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M.P.

16 February 2023, 08:24

  • US

Worst Online Retailer Experience

Worst online retailer experience. The product page that I ordered from said my item would ship the same day. It's now been 10 day, and I have not gotten a REAL update. I was told that it was processing, that it was with the shipping department, the same things others have been told on here, yet nothing has changed. The tracking number I was given was bogus, because nothing is attached to it. I've worked in retail before, I know that you can input an address to make it "appear" as if items are shipping, but the customer doesn't get any information until USPS receives/scans the items. Since my order has not been packaged it's not going to track. I get the same person every time I reach out, and she's never able to give me anything more than a programmed response.

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Dani

16 February 2023, 01:09

  • US

I was very happy with the service

I was very happy with the service. They have many products/inventory to chose from. Super fast delivery. Great customer service. Larissa helped me with my rewards. I was grateful to her!

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Elinda White

15 February 2023, 02:03

  • US

Just made an order 8 days ago but when…

Just made an order 8 days ago but when I tried to get in contact with customer service the person I spoke with was rude and very condescending and rep spoke to me like I was dumb... Thing is I spend a lot of money with them this is the first time someone has been this rude to me

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MARTINNA IGBINOSA

10 February 2023, 02:21

  • US

Excellent customer service and support

Excellent customer service and support. Fast and courteous.

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Amber R.

04 February 2023, 04:18

  • US

I love Ebonyline

I love Ebonyline! My daughter and I purchase lace front wigs from here all the time! Love the wigs and they are shipped and arrive pretty quickly. Larissa from their customer service is awesome! She answered all of my inquiries with patience! Thank you so much!!!

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Kenicia Carter

03 February 2023, 15:28

  • US

I wasn't even going to do this but one…

I wasn't even going to do this but one of Ebonylines' Daejonna D keeps reaching out to me after giving her employee a bad review. She has called me names said she was going to have me looked at as a fraud to the review company. I told her not to reach out to me anymore but she keeps on. This is the most unprofessional company I have ever encountered. I wish they would have put this much energy in to getting my wig replaced.

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Sienna Spadea

03 February 2023, 05:45

  • US

Mahaz was a very good help

Mahaz was a very good help . Thank you

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customer

01 February 2023, 05:17

  • US

Very good pricing customer service…

Very good pricing customer service selections thank you MAHAZ for the superb customer service