Verified
Totally Awesome!
Received my order today, and I love it. Thanks to customer service, Larissa responded immediately to my questions about this item; and she played the major role in my decision to place this order, which arrived in three days!
Verified
Larissa & Ebonyline.com - An Above and Beyond Customer Service Experience
I'm a longtime ebonyline.com customer and only now did I need to reach out to customer service with regard to my order as I was on a tight timeliness to have my hair made presentable. Larissa responded immediately to all my inquiries very informative with the utmost professionalism and friendliness. Additionally, and mist importantly, Larissa resolved my issue by quickly expediting my order for next-day delivery. This courtesy is above and beyond! Larissa's kindness has secured me as not only an ebonyline.com longtime customer but as a lifetime customer. Many thanks again Larissa ( and ebonyline.com) - truly appreciate you!
Verified
I ordered a Wig and received in 48hrs
I ordered a Wig and received in 48hrs! Amazing service. I’ve ordered from this company a few times in past 5 years. Service is always great The wig I ordered is Outre Melted Hairline DRFF/Strawberry Wig name is “Breanne”
Verified
Great products, service and customer service!!...
I have been ordering from Ebonyline for a while now. The wigs are never a disappointment, the delivery is always prompt and the customer service is on prompt and on point. Today Daejonna D responded quickly, courteously and resolve my query immediately! Thank you Daejonna D for providing excellent customer support.
Verified
Horrible Return Policy
I ordered from them and FedEx says it was delivered but I never received the item on my doorstep. Contacted Ebonyline.com and they refused to refund or send another item, although they could file a claim with Fedex for reimbursement.
Verified
Excellent service
Dae, A+ service and great prices.
Verified
I ordered a beautiful wet&wavy wig and…
I ordered a beautiful wet&wavy wig and will be ordering more. Thank you DAEJONNA D
Verified
Affordable and great customer service
I ordered from them and I got a hot comb which was very affordable and worth It. If you are looking for hair supplies for little cost ebonyline has them and they also sell all wigs supplies. If you have any questions they are really helpful and answer fast Daejonna D helped me and emailed me back within a day when I deeded something.
Verified
Excellent website for wigs
I have purchased several wigs from Ebonyline it’s my go to website for wigs. They gave good quality wigs for great prices and shipping is only 4.99 for a purchase of 30.00 or more. I highly recommend.
Verified
Be careful of the prices!! I ordered items then the order was…
I ordered items then the order was canceled. It wasn’t my fault that they made a mistake on the price. They should have honored my order instead of offering $5 on my next order. That’s how much customers are valued. Very unprofessional.